Hello! I'm sorry to hear about the internet speed issues you're experiencing with your pocket wifi. Here are some troubleshooting steps you can try to improve the connection:
1. Check Signal Strength: Make sure your pocket wifi has a strong signal by placing it in a location with better reception. Avoid placing it near obstacles that can block the signal like walls or electronic devices.
2. Reset Network Settings: Besides resetting the pocket wifi, try resetting the network settings on your connected devices. This can help resolve any connectivity issues.
3. Update Firmware: Check if there's a firmware update available for your pocket wifi device. Updating to the latest firmware can sometimes improve performance and connectivity.
4. Limit Connected Devices: If there are too many devices connected to the pocket wifi, it can slow down the internet speed. Try limiting the number of connected devices to see if it makes a difference.
5. Change WiFi Channel: Sometimes, changing the WiFi channel on your pocket wifi can reduce interference and improve speed. You can do this through the device settings.
6. Contact Customer Support: If none of the above steps work, it might be a hardware issue with your pocket wifi. Contact the manufacturer's customer support for further assistance or to inquire about any possible warranty services.
I hope these suggestions help improve your internet speed when using the pocket wifi. Let me know if you have any other questions or need further assistance!