Help Pldt connection

[Azrael001]

my pldt plan is 100 mbps but my net speed is only 5mbps any suggestion or tips to up my net speed?

 

[taurexn]

using smart sim, free call ang 171 then voice recordings...... then pa transfer ka sa technical (much better kung 2nd level) and air your complain, afterwards ay pa transfer ka sa product & services, pa adjust ka ng speed - capable sila unless lang kung kailangan ng intervention ng ngn facility

 

[Azrael001]

using smart sim, free call ang 171 then voice recordings...... then pa transfer ka sa technical (much better kung 2nd level) and air your complain, afterwards ay pa transfer ka sa product & services, pa adjust ka ng speed - capable sila unless lang kung kailangan ng intervention ng ngn facility

thank you sir

 

[PHC_LaCe12]

pwede pakita ng screenshot? send sa imagur po